Privacy Policy
1. Introduction
ModRelay respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and protect your information when you use our API relay services.
2. Information We Collect
We collect the following types of information:
Account Information
- • Email address and account credentials
- • Payment information and billing details
- • API tokens and configuration settings
Service Data
- • API request metadata (headers, timestamps, response codes)
- • Usage metrics and performance data
- • Routing and caching configuration
Technical Data
- • IP addresses and location data
- • Browser and device information
- • Log files and error reports
3. How We Use Your Information
We use your information to:
- • Provide and maintain our API relay services
- • Process payments and manage your account
- • Monitor service performance and troubleshoot issues
- • Communicate with you about your account and service updates
- • Comply with legal obligations and protect against fraud
4. Data Processing and Storage
Your data is processed and stored securely using industry-standard encryption. We retain data only as long as necessary to provide services and comply with legal requirements. API request data is typically retained for 30 days for performance monitoring purposes.
5. Data Sharing
We do not sell or share your personal data with third parties except in the following circumstances:
- • With service providers who help us operate our platform
- • When required by law or legal process
- • To protect our rights or the safety of our users
- • In connection with a business transaction or merger
6. Your Rights
You have the right to:
- • Access and review your personal data
- • Request correction of inaccurate information
- • Request deletion of your data
- • Object to or restrict processing of your data
- • Data portability where technically feasible
7. International Data Transfers
Our services operate globally, and your data may be transferred to and processed in countries other than your own. We implement appropriate safeguards to protect your data in accordance with applicable data protection laws.
8. Cookies and Tracking
We use essential cookies to operate our service and analytics cookies to understand usage patterns. You can control cookie preferences through your browser settings.
9. Security
We implement appropriate technical and organizational measures to protect your data against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is completely secure.
10. Data Retention
We retain your data for as long as your account is active and as needed to provide services. Account data is deleted within 90 days of account closure, unless retention is required for legal compliance.
11. Regional Privacy Rights
GDPR (European Users)
If you are located in the European Economic Area, you have additional rights under the General Data Protection Regulation, including the right to lodge a complaint with a supervisory authority.
CCPA (California Users)
California residents have rights under the California Consumer Privacy Act, including the right to know what personal information is collected and to request deletion of personal information.
12. Children's Privacy
Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children under 18.
13. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by email or through our service before the changes take effect.
14. Contact Us
If you have questions about this Privacy Policy or wish to exercise your privacy rights, please contact us at support@modrelay.net.